Terms and Conditions

These Terms and Conditions govern the relationship between JogPix Casino and each registered player. By creating an account and using any part of the platform, players confirm that they have read, understood, and agreed to the conditions set out below. JogPix Casino reserves the right to amend these terms at any time, and players are responsible for reviewing them periodically.

Eligibility and Registration

To register and play at JogPix Casino, the following conditions must be met:

• The player must be at least 18 years of age
• The player must be located in a jurisdiction where online gambling is legally permitted
• Only one account per person, household, IP address, or device is permitted
• The information provided during registration must be accurate, current, and complete
• Players must not be on any self-exclusion register that covers JogPix Casino

JogPix Casino reserves the right to request identity verification documents at any time. Failure to provide adequate documentation may result in account suspension or closure.

Account Responsibility

Players are solely responsible for maintaining the security of their account credentials. Sharing login details with any third party is strictly prohibited. JogPix Casino cannot be held liable for any losses arising from unauthorised access to an account where the player has failed to keep their credentials secure.

If suspicious activity is detected on an account, JogPix Casino may temporarily suspend access while an investigation is conducted. Players should report any suspected unauthorised activity to support@jogpix.org immediately.

Deposits and Withdrawals

All financial transactions at JogPix Casino are subject to the following conditions:

JogPix Casino does not accept payments from third-party sources. All deposits must come from a payment method registered in the player’s own name. Withdrawals are returned to the same method used for deposit wherever possible.

Bonus Terms

All bonuses and promotional offers at JogPix Casino are subject to specific terms and wagering requirements. General bonus conditions include:

• Bonuses are available to eligible new or existing players as specified in each offer
• Wagering requirements must be completed within the stated expiry period
• Maximum bet limits apply while playing with active bonus funds
• Not all games contribute equally to wagering requirement calculations
• JogPix Casino reserves the right to alter, suspend, or cancel any promotion without prior notice
• Bonus abuse or suspected collusion will result in forfeiture of bonus funds and may lead to account closure

Game Fairness

All games available at JogPix Casino are supplied by regulated software providers and use independently certified random number generators. Game return-to-player percentages are disclosed by the software provider and represent long-term statistical averages rather than guaranteed outcomes for individual sessions.

Responsible Gambling

JogPix Casino is committed to promoting responsible gambling. Players can access deposit limits, loss limits, session reminders, cooling-off periods, and self-exclusion through the account settings or by contacting the support team. Self-exclusion requests are handled promptly. Players seeking help with gambling-related issues can call the GamCare helpline on 0808 8020 133 at any time.

Prohibited Conduct

The following activities are strictly prohibited and may result in account suspension, forfeiture of funds, and reporting to relevant authorities:

1. Providing false information during registration or verification
2. Opening multiple accounts on the same platform
3. Using automated software, bots, or other tools to gain an unfair advantage
4. Colluding with other players to manipulate game outcomes
5. Exploiting software bugs or errors rather than reporting them to support
6. Any form of money laundering or fraudulent activity

Limitation of Liability

JogPix Casino provides its platform on an as-is basis and makes no warranties regarding uninterrupted or error-free service. To the fullest extent permitted by applicable law, the casino’s liability is limited to the balance held in the player’s account at the time of any dispute. JogPix Casino is not responsible for any indirect, consequential, or speculative losses.

Privacy and Data

Personal data collected during registration and gameplay is processed in accordance with the casino’s Privacy Policy. Data is used to manage accounts, comply with legal obligations, process transactions, and personalise the player experience. Data is not sold to unrelated third parties.

Governing Law

These Terms and Conditions are governed by applicable international law. Any disputes arising from the use of JogPix Casino that cannot be resolved through direct communication with the support team may be referred to an independent dispute resolution body. Players agree to attempt resolution through the casino’s internal complaints process before pursuing external remedies.

Contact

For questions about these terms, players can contact the JogPix Casino support team at support@jogpix.org or via live chat, available around the clock.